Refund Policy

Aromabika (aromabika.com)

 

Last Updated: 2 February 2026

 

Aromabika.com is an informational website. Aromabika products are distributed primarily through authorized distributors and resellers. Aromabika does not currently operate an official online store or direct-to-consumer checkout through this Website.

 

This Refund Policy explains how refund and return matters are handled.

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1. Distributor / Reseller Refund Responsibility

 

All purchases of Aromabika products are processed through third-party distributors, resellers, or business partners.

 

Therefore, any refund request, replacement request, or dispute must be handled directly through the distributor or reseller where the purchase was made.

 

Refund eligibility, timelines, and approval are subject to the distributor’s own refund and return policies.

 

2. No Refunds / No Change of Mind

 

Aromabika does not offer refunds for:

- change of mind

- taste preference

- incorrect customer selection

- delays caused by courier services

- product not stored properly after delivery

 

Coffee is a consumable product, and all sales are considered final unless the distributor provides otherwise.

 

3. No Returns Accepted

 

Aromabika does not accept product returns.

 

Returns and product exchanges (if any) are subject solely to the distributor or reseller’s policy.

 

4. Damaged or Incorrect Items

 

If you receive a damaged product, incorrect item, or incomplete order, you must report the issue directly to your distributor or reseller.

 

Aromabika may assist by providing product verification or supporting information if required, but Aromabika is not liable for damage, loss, or handling issues caused by third-party couriers or distributors.

 

5. Reporting Timeline

 

Reporting timelines and complaint deadlines vary depending on each distributor or reseller.

 

Customers are responsible for confirming the required reporting timeframe directly with the distributor from whom they purchased.

 

6. Proof of Issue

 

Most distributors may require supporting evidence, such as:

- photos of the product condition

- photos of the outer packaging

- unboxing video (if available)

- proof of purchase / invoice

- email or written confirmation

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Evidence requirements may vary depending on the distributor.

 

7. Limitation of Liability

 

To the fullest extent permitted by law, Aromabika shall not be responsible for any refund claims, losses, damages, or disputes arising from purchases made through distributors, resellers, or third-party sales partners.

 

Any compensation, refund, or replacement is solely at the discretion of the distributor handling the transaction.

 

8. Contact Us

 

If you need help locating an authorized distributor or wish to verify product authenticity, you may contact:

 

Aromabika
Website: aromabika.com
WhatsApp: 08151838888
Email: aromabika@gmail.com